Unlike old-school copper wire or cable internet networks, fiber-optic internet gives you a super-fast connection using light signals that don’t degrade over distances the way they do using other technologies. This helps you get the speed and reliability you need whether you live in town or in a rural area.

If you answer ‘yes’ to any of these questions, your life would be easier and more enjoyable with Gig internet.

Do you often have multiple devices connected to your network at the same time?

Do you or your family members sometimes work or take classes at home online?

Do you make video calls on your smartphone or computer, either for work or fun?

Are you the in-home tech support resource for your family when the internet goes out? Do you wish you weren’t?

Do you have a gamer in your house? What about a budding social media influencer?

Do you have a smart home? Smart lights? Smart fridge? Video doorbell? Home security cameras?

Are you a small business owner with 30 or fewer employees?

Are you looking for business-grade internet for your small business, without the need for IT personnel?

Faster speeds, increased reliability, and unlimited virtual bandwidth are all reasons to get gigabit fiber internet. This digital signal is the most advanced technology to deliver the highest internet download and upload speeds to your location.

Gigabit is just a fancy name for really, really fast. Fidium Fiber internet offers upload and download speeds of up to 2 gigabits per second (2000 megabits per second). That means no more buffering in the middle of the best scene in the movie, no more glitchy gaming, no more frozen screens during video chats, and no more snail-speed software updates for your phones and computers.

1 Gigabit = 1000 megabits per second, or 1000 Mbps. When we say Fidium Fiber offers 2-Gig internet speeds, that’s 2000 Mbps. And with Fidium, you get what you pay for. That includes Gig speed uploads AND downloads. These speeds allow you to watch movies, battle your favorite villains, see what friends and family are up to on social media, and upload videos of your cat all day long. Even with multiple people online and lots of connected devices, your experience has never been better!

If you run a small business, Fidium’s Gigabit speeds are perfect for running all your online POS systems, handling all your connected office devices, accommodating your guest WiFi needs, and so much more.

Because we run a fiber optic cable directly to your building, the quality or speed of your service doesn’t depend on your location. That dedicated connection means you don’t have to worry about neighbors using up your bandwidth – no sharing!

Another big advantage is that you’ll get the same speed for uploading (think video meetings) AND downloading. Upload speeds of 1 Gig or better are not possible today without a fiber internet connection.

Fiber internet is also highly reliable because it is virtually immune to many environment factors.

And then there’s SECURITY. Fiber does not radiate signals the way copper does, so it’s virtually impossible to hack or tap. And if some would-be fiber stealer did try to tap it, we’d see it right away and send someone out to investigate.

Yes. Fidium Fiber internet offers 99.99% uptime that is nearly constant. Fiber is made of glass, which is considerably more reliable than other data conduit, which means that fiber is at far less risk of disconnects and downtime. Fiber connections are virtually immune to many environmental factors including temperature fluctuations, electromagnetic interference, radio-frequency interference (EMI/RFI), crosstalk, impedance problems, and more. Fiber is so reliable that it is used to transmit data and communications across the ocean!

We can’t make any promises, but according to the Fiber Broadband Association, fiber-optic internet access can boost your home’s value by approximately 3%.

es. The security of your online connection is always something to keep top of mind. Fiber optic internet technology is safer than other internet technologies because it doesn’t radiate any signals and is difficult to tap into without detection by network operators.

With Fidium WiFi you also get Guard™, an always-on digital and data security feature for every device on your network. This system filters out suspicious activity and automatically quarantines devices that behave strangely.

With business WiFi you get Shield™ and Flow™

Shield is an enterprise-grade security that protects small businesses from cyber threats, with always-on network monitoring and three separate zones managing access to critical devices at the back office, employee, and guest level. Plus, Flow™, is motion awareness that can alert you to movement at the location. Flow allows you to detect movement near each connected device or room on your network. Use it for premise security or to gather motion analytics about how your space is used to optimize your business.

It means that uploads happen just as fast as downloads. If you select an internet plan with Fidium, you can count on getting the speed you select for both uploads and downloads. This is unusual compared to other providers that can’t come close to providing uploads as fast as downloads.

Latency, also called ping, measures how much time it takes for your computer, the internet, and everything in between, to respond to an action. For example, how long does it take a command like “Jump” in a video game to go from your fingertip to the cloud and back to your screen to make your character actually jump.

Gamers care a lot about latency. But it can also cause buffering when streaming online videos, or making online presentations, even impact the time it takes to open webpages.

In a nutshell, fiber offers low latency. And that’s a good thing.

No. With Fidium’s Gigabit WiFi speeds, you will have plenty of bandwidth for everyone in your household to do what they need to do simultaneously.

A modem and a router may be two separate devices that are connected by wires. A modem is a small box that connects to the Internet using cables. It acts as a digital translator, taking an information signal (internet data) and making it accessible to your computer.

A router works with your modem to allow multiple devices like phones, tablets and computers to use a single network through a wired or wireless connection. The router’s main function is to create and send out the internet WiFi signal.

Sometimes, a single device called a gateway can function as both a modem and a router. (You might also hear the term modem router – it’s the same thing.) It’s a one-stop shop for Internet connectivity. That’s what Fidium provides with our WiFi 6 gateway.

A wireless extender is like pushing someone on a swing who’s already moving. Your push makes them go a little faster. A wireless extender gives the WiFi signal a little push to help it reach all your connected devices.

Mesh WiFi systems like Fidium's offers better coverage without degrading speed. Our unique mesh WiFi 6 system optimizes your WiFi based on your usage to deliver optimum speed and coverage. Our mesh WiFi system consists of your main WiFi gateway and satellite modules, or extenders, placed strategically for complete coverage when needed. They are all part of your single wireless network and share the same SSID and password, unlike traditional WiFi extenders.

A WiFi extender does just what it says – it extends the reach of your WiFi signal throughout your building or location so all your devices (and the people using them) get the fastest connection possible.

That all depends on the size of your residence or building. One to two WiFi extenders will provide great coverage for most. If your residence or building is over 2,500 sq. ft. you may need additional extenders. Each additional extender will cover another 1,200-1,500 square feet. WiFi extenders, if needed, are $10/mo (waived with 2 Gig plan).

Yes. Fidium’s WiFi extenders create a secure network with the latest encryption. As long as all the security features are enabled on the extenders, all online traffic is protected from real-time threats, crypto-mining, ransomware, malware and more.